At Wleti, we respect your privacy. This Privacy Policy explains what information we collect from you when you visit our website or place an order, why we collect it, and how we keep it safe.
By using our website, you agree to the practices described on this page. If you do not agree, please do not use our website.
1. Information We Collect
When you use our website, we may collect the following information:
Information You Give Us
- Your name
- Your email address
- Your phone number and WhatsApp number
- Your delivery address, including city, country, and postal code
- Any message you send us through the contact form
Information We Collect Automatically
- Your device type and browser
- Your IP address and general location (country level)
- Pages you visit on our website and how long you stay
- The currency you selected and items you added to your cart
We do not collect any payment card details. All orders are placed as Cash on Delivery.
2. How We Use Your Information
We use your information only for the following reasons:
- To process and deliver your order
- To contact you about your order through WhatsApp, phone, or email
- To answer your questions or complaints
- To improve our website and product range
- To send you updates if you have agreed to receive them
- To prevent fraud and keep our website safe
We do not sell, rent, or trade your personal information to anyone.
3. WhatsApp Orders
When you place an order on our website, the order details are sent to us through WhatsApp. This includes your name, address, phone number, and the items you ordered.
WhatsApp is a separate service with its own privacy rules. We recommend you read WhatsApp's Privacy Policy to understand how they handle your data. We only use WhatsApp to confirm and deliver your order.
6. Keeping Your Information Safe
We take reasonable steps to protect your information. Our website uses a secure connection (HTTPS), and only our team members can access order details.
However, no website is 100 percent safe. If you ever feel that your information has been misused, please contact us right away and we will look into it.
7. Your Rights
You have the right to:
- Ask us what personal information we hold about you
- Ask us to correct or update your information
- Ask us to delete your information (unless we need to keep it for a legal reason)
- Stop receiving messages from us at any time
To use any of these rights, please email us at wleti@gmail.com and we will help you.
8. Children's Privacy
Our website is meant for people who are 13 years or older. We do not knowingly collect information from children under 13. If you believe a child has given us their information, please contact us and we will remove it.
9. Changes to This Page
We may update this Privacy Policy from time to time. When we do, we will change the date at the top of the page. We suggest you check this page once in a while to stay informed.
If we make a big change, we will try to inform you through our website or by email.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Email: wleti@gmail.com
- WhatsApp: +44 7456 678826
- Or use our contact page
We are happy to answer any question you have.
Thank you for trusting Wleti.